Privacy Policy

Introduction

At FoxOutlook.com, we respect your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains our practices when you use:

• Our website, FoxOutlook.com (the “Website”)
• Our optional mobile messaging service (the “SMS Service”)

Please read this Privacy Policy carefully. By using the Website or SMS Service, you agree to its terms. Legal definitions (if any) are interpreted according to US law.

Information We Collect

• Information You Provide Directly
  • Account details (name, email, mailing address, phone number)
  • Payment information (credit card numbers, billing address, etc.)
  • Content you post as a Platform Seller (product listings, reviews)
  • Communications with our support team
  • Feedback and survey responses
  • SMS Service data (your phone number and messages)
• Information Collected Automatically
  • Website usage data (pages visited, time on site, search terms, links clicked)
  • Device information (operating system, browser type, IP address, language settings)
  • Location data (approximate, based on IP address)

How We Use Your Information

• Providing and Improving Our Services
  • Creating and maintaining your user account
  • Processing transactions and fulfilling orders
  • Personalizing your Website experience
  • Analyzing usage patterns to optimize the Website
• Customer Communication
  • Sending order confirmations and shipping updates
  • Providing customer support
  • Sending promotional material or newsletters (with your consent)
• Security and Compliance
  • Detecting and preventing fraud or misuse of our services
  • Enforcing our Terms of Use
  • Complying with legal obligations
• Other Purposes
  • With your explicit consent
  • As required or permitted by law

How We Share Your Information

• Service Providers: We share necessary information with companies that help us operate, such as:
  • Payment processors
  • Shipping and logistics companies
  • Website hosting providers
  • Email marketing and analytics platforms
• Affiliates and Platform Sellers: We may share your contact information if you initiate a transaction or communication with them through our Website.
• Legal Matters: We may disclose your information if:
  • Required by law, such as in response to a subpoena
  • We believe it’s necessary to protect our rights, safety, or that of others
  • To investigate potential violations of our Terms of Use
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.
• Anonymized Data: We may share aggregated, non-personally identifiable information for research or marketing purposes.

Cookies, Tracking, and Your Choices

• Cookies: Our Website uses cookies, small text files stored on your device, for the following purposes:
  • Essential Cookies: These are necessary for basic Website functionality.
  • Preference Cookies: These remember your choices to improve your experience.
  • Performance Cookies: These help us understand how our Website is used.
  • Marketing Cookies: These track your activity to personalize content and ads.
• Managing Cookies: You can control cookies through your browser settings. Blocking all cookies may hinder some Website features.
• Analytics: We use Google Analytics to analyze Website usage. Opt-out at: https://tools.google.com/dlpage/gaoptout
• Do-Not-Track Signals: Our systems may not recognize browser “Do Not Track” requests at this time.

Your Privacy Rights

• California Residents: You have the right to:
  • Know what personal information we collect, share, or sell
  • Request deletion of your personal information
  • Correct inaccuracies in your information
  • Opt-out of the sale of your personal information
  • Exercise these rights without discrimination
• Nevada Residents: You may request that we don’t sell your personal information.

To exercise any of these rights, please contact us at: [email protected]

Protecting Children’s Privacy

Our Website is not intended for children under 18. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently done so, please contact us immediately.